We aim to facilitate all our clients if they wish to exchange or return their purchased articles, within 7-8 days from the date of parcel received under the following terms:
- We will not exchange any used products and the price label should be attached along with the purchase invoice or order confirmation e-mail/screenshot.
- The customer has to send the products to our head office to get it exchanged.
- We hold the rights to decline exchange request based on physical inspection
- Products purchased on a discount or sale are not qualified for an exchange
- We offer free pick up services for items in case the wrong product being dispatched to customers or those have defects.
- The products will not return until it delivers the damaged or wrong products!